Frequently Asked Questions
We designed the Boxer Brief with the intention of creating your best pair of underwear. Both durable and comfortable, we wanted to rid the need to re-adjust throughout the day due to the poorly thought out shape, materials and construction of other off-the-shelf boxer shorts. Wear these comfortably and with confidence wherever the day takes you.
We're so sure they'll be your best pair of underwear that we'll refund your first pair within 30 days no matter how many times you've worn them. Check out the details here.
We fully support the movement to reduce the reliance on synthetic materials and reduce microfiber plastic pollution. We also actively buy and wear other clothing made of natural fibers. We will always look to improve on what we're currently doing in this area.
Natural fibers tend to absorb the majority of moisture they come into contact with, holding on instead of releasing it into the air, away from your body. Natural fabric becomes saturated if you sweat a lot.
Not all synthetic fabrics are the same, even when they're made from the same fiber. Our wicking blend is woven differently—it allows moisture to pass through easily, pulling moisture into small holes in the weave and away from your body, where the moisture can evaporate.
We're trying to make better underwear, namely more comfortable and consistently practical, and it's a special synthetic blend that can best provide this at the time of writing (2020).
That depends on the shape and material that you're used to. We've found most customers love the feel of them straight away, noticing the extra support, breathability and general comfort whether they're wearing them in the office or at the gym. Our more substantial waistband and leg might feel a bit different if you're used to coarser, baggier underwear, so we suggest giving them a few wears before judgement. You'll forget you're even wearing them after a while.
Our Boxer Briefs fit true to size and are designed with a close, supportive fit. We found it hard to improve on the standard waist measurement that we've all come to know, so please check the size chart below..
How do I measure my waist?
Run a tape measure around your waist, just above your navel (that's your belly button!) at the narrowest point of your upper body. Place a finger between your waist and tape measure to ensure a comfortable fit.
Still not sure? Talk to us about it! Reach out to us for some personalised advice here.
For best performance machine wash your boxers with detergent at 30° or 40°. Ensure you use a synthethic, mixed, or delicate wash cycle. Not a cotton wash. We recommend air drying your boxers (they really won't take long) but if you need them to dry urgently then a low tumble is fine. Do not iron, use softeners, bleach, dry clean, or wash or dry at a high temperature. Avoid washing with heavy or zippered garments that could pull or snag your boxers.
Long: We spent a very long time sampling materials and quality before settling on a manufacturer. The movement to buy and support local is as real as ever, and we fully support this, but right now there's no beating the high-spec equipment, testing facilities, and experience that our family-owned manufacturer in China has. It's important to us that our boxer shorts are consistently high quality and seriously capable. We work with the same experts that make technical gear for the guys and girls that climb Everest.
Orders & shipping
Shipping to the UK is free. Don't sweat it.
We use Hermes for Standard delivery, sending orders out as quickly as we can. Orders may in some cases take up to 4 working days to be dispatched, depending on where you're located and how many orders are being shipped.
Right now we only ship within the UK, but please contact us if you're outside the UK and we'll see what we can do!
We've designed our packaging to fit through a standard letter box so the majority of the time they'll be waiting for you when you're back. If you happen to have an awkwardly sized letterbox then as per your normal deliveries they may be left with a neighbour or in a safe space. Please contact Hermes if the order is already in transit.
Box dimensions: 34cm x 23cm x 2.5cm
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We try to ship orders quickly, but please get in touch as soon as possible and we'll find a solution. If for some reason you've changed your mind about wanting to upgrade your underwear, we really think you should wait and give them a try. We're confident they'll be the best you own and you can always send them back for a full refund within 30 days of purchase.
Absolutely! You can mix any of the attributes; each pair will automatically receive a discount. We want you to wear your best pair of underwear every day, so hopefully this helps you get there.
We currently don't have the option to buy a gift card, but please reach out to us and we'll find a solution.
Send us a message and we'll see how we can help!
We work hard to offer premium underwear that feel and look amazing at a competitive price, therefore we don’t offer discount codes. We do however like the idea of every pair of your underwear becoming your best, so automatically offer savings at the checkout when you buy more than one pair at a time.
We’re unable to offer phone support at this time, but jump on live chat or write us an email and we’ll respond as quickly as we can.